▶ Classic

Building products
that matter.

I'm Arush, a Senior Product Manager at PointClickCare, where I build identity platforms that decide which humans and which AI agents get to touch patient data. It's like being a bouncer — except the club is healthcare, the VIPs are large language models, and the dress code is HIPAA compliance.

10+ years shipping across gaming (PokerStars, 72M+ users), fintech, and SaaS. I take products from 0→1 and scale them to millions — armed with LLMs, platform thinking, an alarming amount of coffee, and an unreasonable belief that complexity is just clarity waiting to happen.


Writing & Thinking


Experience

PointClickCare
Senior Product Manager — Platform

Building secure, frictionless identity platforms — for humans and AI agents — to enable every provider to deliver exceptional care. Defining how AI-native authentication and authorization works at scale in healthcare.

May 2024 – Present
Amdocs
Product Manager

Billing & Payments Platform — shaped features that kept payment portals reliable and merchant-friendly.

↵ Pioneered ML-powered predictive models that turned complex payment flows into intelligent, self-optimizing systems.
2022 – 2024
Flutter Entertainment
Platform Product Manager

Owned the roadmap for PokerStars' platform — 72M+ players.

↵ Drove personalization and automation — leveraging data pipelines and ML to free teams from manual processes.
2022 – 2024
IDFC First Bank
Product Manager

Built a digital personal loans product scaled to 20M MAU.

↵ Revenue up 45% YoY. WhatsApp loan channel (conversational AI) generating INR 95M in month one.
2020 – 2022
JungleWorks
Senior Software Engineer

0-to-1 early-stage startup. Containerized microservices telecom ERP with React/Redux and CI/CD.

↵ Bootstrapped $1M in revenue in three months.
2017 – 2018
BNY Mellon
Software Engineer

RFID-powered document management system with Java/React.

↵ Earned 2 WOW Awards and a 40% raise among 350+ engineers.
2015 – 2017

Education & Certifications

MDI Gurgaon (Top 10 B-School in India) MBA, Finance & Strategy
Chitkara University B.S., Computer Science
Microsoft Certified Azure AI Fundamentals
Anthropic AI Fluency Framework & Foundations
AWS Certified Solutions Architect

Skills & Tools


Let's Talk

I'm always up for conversations about product strategy, AI in enterprise, identity systems, or why your favorite app's UX got worse. If you're building something interesting — or hiring someone who has — drop me a line.

No recruiters with "exciting opportunities in crypto." Everything else welcome.

Or just say hi